Privacy Policy

Last updated: March 11, 2026

1. Introduction

Franchise Compass ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, password, and profile details when you register.
• Usage Data: Pages visited, features used, session duration, and other interaction data.
• Questionnaire Responses: Answers you provide during the franchise matching process.
• Communication Data: Messages and interactions with advisors through our platform.
• Device & Technical Data: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use the collected information to:

• Provide personalized franchise matches and recommendations
• Facilitate consultations with franchise advisors
• Send transactional communications and service updates
• Detect and prevent fraud or security incidents
• Comply with legal obligations
• Analyze usage trends to enhance user experience

4. Sharing Your Information

We do not sell your personal information. We may share your data with franchise consultants and advisors you choose to engage with, as well as trusted third-party service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information where required by law or to protect our legal rights.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. SMS Communication

By providing your phone number, you consent to receive SMS notifications from Franchise Compass related to interview scheduling, meeting confirmations, and recruitment-related updates.

• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any message.
• For assistance, reply HELP.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. Some data may be retained for legal compliance purposes.

7. Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at privacy@franchisecompass.com.

9. Cookies

We use cookies and similar tracking technologies to maintain sessions and improve user experience. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Franchise Compass
Email: privacy@franchisecompass.com